CareStack has partnered with Overjet, the world leader in dental AI, to introduce the 

—a comprehensive solution designed to enhance patient care, streamline operations, and drive business growth for dental practices and DSOs.

 integrates six cutting-edge capabilities:

 – A complete dental practice management solution.

 – AI-enhanced dental imaging for improved diagnostics.

 – FDA-cleared AI for automated detection and quantification.

 – Enterprise VoIP with real-time transcription, call tracking, and marketing attribution.

 – Automated insurance verification, claims processing, and payment solutions.

 – Centralized reporting across PMS, payroll, marketing, phone, and procurement systems.

“Dentists shouldn’t have to piece together multiple solutions,” said 

. “With Overjet, we’re delivering a unified platform that simplifies operations and enhances patient care.”

, emphasized their shared vision: “This platform sets a new standard for dental care, making AI-driven insights easily accessible for providers and improving patient outcomes.”

, the Smart Dental Platform will seamlessly integrate Overjet’s AI-powered analysis into CareStack’s cloud-based imaging suite, improving diagnostics and case acceptance.

CareStack and Overjet Introduce First-Of-Its-Kind Smart Dental Platform

CareStack customers can now utilize Overjet to automatically analyze X-rays and effectively educate their patients through this integration.

BOSTON, July 11, 2024 -- Ever since our inception, Carestack’s vision is to empower the dental industry globally with modern digital solutions that allows dental professionals to focus more on patient care, practice growth and office culture. Today we are excited to take another big step in this mission with the announcement of a deep technology integration with Overjet, the global leader in dental AI. Through this strategic partnership, 

 customers can now use Overjet’s proprietary technology that’s the only one cleared by FDA (as of today) to detect, outline, and quantify oral diseases.

 to create seamless integrated diagnostic experiences for dentists,” said Abhi Krishna, CEO of CareStack. “Our deep integration with Overjet's AI platform further strengthens CareStack's commitment to generate impactful outcomes for providers and patients. We look forward to working with the Overjet team to further improve CareStack's product portfolio for growth-focused offices.”

Overjet Automatically Analyzes X-Rays With Dental AI

Overjet automatically analyzes X-rays with dental AI

Overjet automatically analyzes X-rays with dental AI.

Overjet’s AI tools for diagnostics and detection will now be seamlessly plugged into the key workflows in CareStack. With this integration, CareStack customers can now avail improved diagnostic accuracy and simplified administrative tasks within their operational and clinical workflows. Practices can take X-rays in the same way as before, while Overjet will add a number of new capabilities including:

Automatic analysis of the X-rays using AI

Cross-referencing of Overjet AI data with the clinical data in CareStack

Assistance in identifying more treatment opportunities

“We’re witnessing an AI revolution in dentistry, across thousands of practices,” said Wardah Inam, CEO of Overjet. “But to transform how dentists do their jobs, it takes more than just powerful technology — it takes powerful 

. That is why I’m excited about this partnership: We’re combining Overjet’s advanced AI with CareStack’s intuitive software. Ultimately, the result will be more patients getting the cutting edge of care.”

CareStack aims to simplify dental practice management, allowing dental practitioners to focus on patient care and business growth. Offering a distinctive cloud-based 

 solution, CareStack simplifies operations, improves patient relationships, increases staff productivity, and accelerates business growth . Founded in 2015, CareStack now serves dental practice owners in the USA, UK, Australia, and Singapore.

Overjet leads the way in dental AI worldwide. Founded by experts from MIT and Harvard University, we develop AI that helps dental practices deliver top-quality care. Our FDA-cleared technology sets a new standard for oral health decisions, allowing dentists to detect issues accurately and educate patients effectively. Visit 

Logan Goldberg
Director of Communications, Overjet
Email: 

CareStack Announces Integration with Overjet’s AI

AUSTIN, Texas, February 28, 2024 - CareStack is delighted to announce a strategic partnership with Alcan Dental Cooperative, a leading Dental Partnership Organization specializing in pediatric dentistry.

This partnership marks a significant milestone in the evolution of dental practice management, combining Alcan's extensive services in revenue cycle management, HR, and more with CareStack's innovative technology to elevate patient experiences and operational efficiencies in pediatric dental practices. Through this collaboration, both organizations aim to set new standards in the pediatric dental sector, ensuring high levels of satisfaction among patients, clinicians, and front-office staff while simultaneously reducing operational costs and workplace stress.

"It makes sense for Alcan to engage in exclusive offering with CareStack. CareStack’s level of dedication to improving clinical workflows and enhancing front-office functionality is a major reason for our organization’s success. CareStack's versatile platform offers integration with a wide range of dental technologies that have a direct, positive impact on the top line and patient experience,” said Tim Otto, co-founder of Alcan Dental Cooperative.

"We're excited to partner with the Alcan team to create state-of-the-art solutions for pediatric dentists. By combining Alcan's deep industry insights with CareStack's cutting-edge technology expertise, we can generate impactful outcomes for growth-focused pediatric offices. We look forward to working with the Alcan team to continuously improve CareStack's product portfolio for pediatric offices," said Abhi Krishna, CEO of CareStack.

Founded by Dr. Alexandra Otto and Tim Otto, Alcan Dental Cooperative assists pediatric dentists in maintaining majority ownership of their practices while alleviating management burdens. The organization is rooted in a patient-first philosophy, promoting clinical autonomy and collaboration among dental professionals.

CareStack's primary objective is to provide dental healthcare professionals with a better understanding of and control over their financial health through cloud-based technology. The company's cloud-based enterprise practice management solution is tailored to dental practices, enabling them to run more effective operations and offer superior dental care to their patients. To learn more, please visit carestack.com.

CareStack Announces Strategic Partnership with Alcan Dental Cooperative

Whether it's scheduling appointments, answering questions, or following up on treatment, the way a practice handles its phone communication can be a major determinant in patient satisfaction, retention, and practice growth.

 communication? Let's explore the key factors and the subtle yet impactful differences.

First Impressions Matter: It All Starts with the Phone

When a potential patient calls a dental practice for the first time, that interaction can make or break their decision to schedule an appointment. This is often the first human-to-human contact they have with the practice, and it’s crucial that this experience is handled professionally and warmly.

: Answering the phone in a timely manner, addressing basic inquiries, and scheduling appointments without delays.

: Going beyond the basics by greeting the patient with genuine enthusiasm, using their name throughout the conversation, and offering additional information to make them feel comfortable and informed about their decision to visit your practice.

A first-time caller should feel as though they are not just another number but a valued individual who the practice is eager to serve. This personal touch can lead to a higher conversion rate of new patient inquiries.

Clear and compassionate communication

Dental care can be a source of anxiety for many patients, so it’s essential that phone communication conveys not only information but also empathy. Patients may call with concerns about pain, costs, or the complexity of treatments, and how the staff addresses these concerns can impact the patient's trust in the practice.

: Providing clear, concise information and ensuring that the patient understands the necessary details of their visit or treatment.

: Actively listening to the patient’s concerns, addressing them with empathy, and offering reassurance. This may include following up with a kind word, reminding them of post-treatment instructions, or asking if they have any other concerns that haven’t been addressed.

Patients should feel heard and understood, and a great communicator will ensure that the conversation is a two-way street, inviting questions and feedback.

Problem-Solving and Anticipation of Needs

Patients sometimes call with issues that require immediate attention—whether it’s a dental emergency, a rescheduling need, or confusion about a bill. How efficiently and proactively the office staff handles these situations can greatly impact the patient experience.

: Resolving the issue efficiently and offering a solution.

: Not only resolving the issue but anticipating the patient’s next concern and addressing it proactively. For example, when a patient calls to reschedule, a great communicator will offer alternative appointment times that are most convenient for the patient, confirm insurance details, and provide information on what to expect during their next visit.

Being one step ahead and offering a seamless experience shows patients that the practice truly cares about their needs and is committed to providing top-tier care.

Consistent Follow Ups and Engagement

The interaction with patients shouldn’t end after they hang up the phone. Following up on treatments, sending reminders for check-ups, and staying connected through follow-up calls ensures that patients feel valued long-term.

: Sending reminders via text or email and providing follow-up care information.

: Personally, calling patients after significant treatments to check on their recovery, asking if they have any post-treatment questions, and providing personalized advice. This level of care shows a commitment to the patient’s well-being beyond just their appointment time.

Moreover, great communicators will remind patients of the importance of routine dental care and provide an easy pathway for them to schedule future appointments, keeping them engaged with the practice.

An often overlooked yet critical element of effective phone communication is the tone of voice. The staff’s demeanour over the phone can reflect the overall culture of the practice, either reinforcing a sense of professionalism or creating doubt about the quality of care.

: Using polite language and maintaining professionalism.

: Using a warm, friendly tone that puts the patient at ease, alongside clear, confident communication that inspires trust. Staff members should be trained to not only answer questions but also match the energy and emotional needs of the caller. Whether the patient is nervous, confused, or in pain, a calm and caring tone can make all the difference.

The best dental practices understand that phone communication isn’t just about managing appointments or addressing concerns, it’s about building relationships. Long-term relationships with patients are forged through consistent, meaningful interactions where they feel their needs are met and their concerns are valued.

: Satisfying patient requests on a case-by-case basis.

: Using phone calls as an opportunity to create a loyal patient base. This might include remembering past conversations, following up on treatments, or simply checking in to wish the patient well. The goal is to create a sense of connection where patients feel they are more than just a number in the system.

In dental practices, the phone is more than just a tool for booking appointments, it is an extension of patient care and a powerful platform for building trust. Great communication isn’t about just getting the job done; it’s about creating an exceptional patient experience at every touchpoint. By training staff to focus on empathy, clear communication, and proactive problem-solving, dental practices can elevate their phone interactions from good to great, ultimately leading to higher patient satisfaction, stronger retention, and increased growth.

In an industry where trust and comfort are paramount, investing in stellar phone communication and phone technology will set a dental practice apart and keep patients returning for years to come.

Learn how we can help you reduce claim rejections and denials.

Book a demo with us!

Phone Communication in Dental Practices

The Critical Role of Phone Communication in Dental Practices: Elevating Patient Experience from Good to Great

In today's world of dental practice, patient satisfaction is a crucial element. It isn't just about delivering quality treatment but also about providing an experience that leaves the patients feeling respected, cared for, and valued. Monitoring and measuring patient satisfaction is vital to building a thriving practice and ensuring quality care. This is the reason why more and more dental practice owners and dental healthcare providers are turning to patient satisfaction surveys.

5 Benefits of Patient Satisfaction Surveys

Surveys enable you to measure how satisfied the patients are with the overall level of care they receive. Surveys can also be used to drill down further, reviewing staff performance, concerns, and so on.

Survey responses reveal specific areas where the dental practice might need to make changes, such as wait times, appointment scheduling, or the comfort of the office environment.

A patient satisfaction survey provides valuable feedback and can help the practice make necessary adjustments to improve patient loyalty and retention. This helps create long-term relationships and a loyal patient base.

Patient satisfaction surveys can provide insight into how patients perceive the friendliness, professionalism, and competence of the dental office staff, including administrative personnel, hygienists, and dentists.

Feedback helps streamline marketing efforts by enabling practices to address issues before they lead to negative word-of-mouth publicity or reviews.

At CareStack, we understand the importance of patient emotions. That is why we provide a patient review form that can be passed on to the patients so that you can assess where you stand.

With our patient review system, you can identify the experience of each patient and find ways to improve your service.

Any dental healthcare professional can offer a patient survey, but if you truly try to understand your patients' concerns, you can have happier and more loyal patients and a more thriving practice.

Looking for the best cloud-based dental software?

Maximizing Your Dental Business With Patient Satisfaction Surveys

Amidst the economic uncertainties of the pandemic, many 

 have found a solution to cutting costs and optimizing operations through outsourcing their revenue cycle management.

Outsourcing improves profits by up to 10 per cent in net collections, boosting team morale.

Keeping this context in mind, let’s examine the benefits of dental billing outsourcing and how it can benefit your practice management team.

Understanding the needs of your dental practice, such as “Should I outsource my 

 operations?” is a question that more and more dentists and practice owners are asking themselves. The answer often varies and is generally dependent on these three crucial factors.

Assessing the needs of your dental practice is determined by the volume of tasks, billing workload, and requirements for scalability.

Choosing a service that specializes in your area can ensure compliance with specific coding and billing practices. Some practices may only need help with specific aspects of billing, such as coding or claims follow-up, while others may want to offload billing tasks completely.

Reduce overhead costs associated with hiring, training, and maintaining an in-house 

 team. Therefore, staying updated with regulatory changes while ensuring that your practice benefits from advanced tools without the need for continuous investment.

Understanding the needs of your dental practice

 pipeline has on your revenue cycle, we must first consider the various 

 that your practice is currently incurring.

Benefits and employer fee, Clearinghouse fee, Statement fee, Direct claim costs,Hourly wages.

Claim rejections, denials, reduction in cash flow, and bad debts.The second consideration would be the safety of your patients’ data on outsourcing. This is crucial, and the outsourcing team should comply with the Health Insurance Portability and Accountability Act HIPAA regulations.

Choosing the RCM Outsourcing Service type you need

A proper solution needs to be selected and implemented depending on your practice's billing requirements. Let's examine the two major types of outsourcing among the variety of 

 as the name suggests, outsources all of your billing tasks, including claim and denial management, to a team of experts. Most outsourcing firms offer this service, but it requires an in-house team at the service location to coordinate and handle processes such as patient registration and credentialing.

 delivers the whole package. It is when you hand over almost the entirety of your revenue cycle to an RCM team. These 

 involve the provision of software or technology tools that work in tandem with a team of experts. They cover almost every aspect of the billing cycle and may even provide practice consultation.


 Basic outsourcing Fullstack outsourcing Claim management Yes Yes Rejection management and claim re-working Yes Yes Denial management Yes Yes Financial reporting Yes Yes Handling patient statements Yes Credentialing Yes Eligibility verification Yes Claim research and follow-up on A/R Yes Dental coding services Yes Charge submission Yes Practice Management Software (PMS) Yes No extra clearinghouse fees Yes No need for fulltime billing staff Yes


 doesn't necessarily mean the team should be disbanded; instead, they can be delegated to contribute more to other projects. An example would be creating a financial counselor or finance trainer so your patients can better understand benefits and other claim-related concepts within the 

CareStack offers CareRevenue RCM Solutions

, a fullstack outsourcing collusion that offers eligibility and benefit verification, dental claims billing, receivables and denial management, payment posting and reconciliation, and medical billing for dental procedures. The service is designed to ensure that dental RCM processes in an office are optimized, while driving efficiency and profitability. Customers have reduced their day sales outstanding by upto 50% after they started using CareRevenue.

Reduction in accounts receivable days from 20 days to 12.

Central Billing Team to manage claims and payments at all offices

Avg Broken Appt Rates, going as low as 2% (Against National Average of 18%)

Optimizing Your Dental Practice IT with Cloud-Based Software

CareStack presents The Doers Podcast. In this series of candid interviews with successful entrepreneurs and changemakers in U.S. dentistry, we dive deep into their journeys, what drives them, and the insights they've gained along the way.

Hosted by Dan Hall, VP of Sales at CareStack, this episode features Mike McCarthy, a 25-year industry veteran, renowned dental consultant, and one of the most sought-after speakers in the dental space. Known as the “CEO Whisperer,” Mike shares his unconventional path into dentistry, the shifts he's witnessed over the decades, and his mission to elevate the profession by bridging the gap between clinical care and business acumen. From tackling inefficiencies in practice operations to harnessing AI and championing the patient experience, Mike’s insights offer a masterclass for leaders navigating the future of dental care.

The Doers Podcast | EP 03 | Katie Post

The Doers Podcast | EP 03 | Michael McCarthy | Healthcare Strategy & AI Consultant

CareStack presents the The Doers Podcast. In this series of candid interviews with successful entrepreneurs in US dentistry, we will dive deep into their personalities, how thy got started, their success formulae and their life lessons. Hosted by Dan Hall, VP-Sales at CareStack, this episode of The Doers Podcast features Tim and Alex Otto, founders of Alcan Dental Cooperative and Kids Tooth Team in Austin, TX. Watch them talk about finding their life's calling in dentistry, and about upending the PE-led model of building DSOs with a co-operative structure for growth.

The Doers Podcast – EP 02: Dr. Alex Otto & Tim Otto, Alcan Dental Cooperative

The Doers Podcast | EP 02 | Dr. Alex Otto and Tim Otto, Alcan Dental Cooperative

By Laura Maly, Co-Founder of Wonderist Agency

After more than a decade in dental marketing, I’ve realized something simple but powerful: marketing, at its core, is not that complicated. Whether you're promoting general dentistry or high-value services like dental implants, success comes down to four essential steps.


Implant Marketing

If you're marketing implants and not laser-focused on each of these, you're leaving serious money on the table. Let’s break it down.


1. Tell Your Story—With Intention and Authenticity

Dental implants aren’t cheap. They take time, trust, and genuine commitment from patients. Your marketing needs to 

Too many practices still rely on stock imagery and stale websites, even after investing heavily in stunning office design and cutting-edge technology. If your online presence doesn’t match the in-person experience, you're creating a disconnect that turns potential patients away.

 Real photos, real videos, and real patient stories. When practices replace stock imagery with custom content, we’ve seen up to 

. Consistent brand presentation across platforms can boost revenue by 

So if you're going to market implants, skip the generic. Showcase 

 you deliver. Don’t just say you’re different—

Not everyone is an implant patient. They’re adults who are seeking a solution: to replace a missing tooth, to get out of pain, to improve their confidence.

So where are they? Online, searching, scrolling, asking questions. You need to meet them where they are—whether that's on Google, social media, or even in their inbox.

 on your site that answer common questions (cost, process, longevity, bone grafting, etc.).

 Use paid search to direct prospective patients to focused, high-converting 

 Make it easy to take the next step with calls to action like “Take the Implant Quiz” or “Schedule a Free Consultation.”

When done right, this shows Google that you're an expert in implants and shows patients that you're the provider they can trust.


Here’s the hard truth: most dental practices don’t treat leads like leads. If someone calls your office, fills out a form, or chats on your site, and you don’t respond—or worse, you lose them after the first phone call—you’ve wasted your marketing dollars.

Think about how retail brands nurture potential customers: emails, texts, promotions, and retargeting. Dental practices need to start thinking the same way.

 (customer relationship management tool) that collects 

A way to re-engage warm leads, especially if your schedule falls apart.

If you've built a solid pipeline, even a single text like “We have 3 open implant consultation spots this Friday” can drive bookings.


This is where it all comes together—and where most practices fall short. Marketing shouldn’t be a guessing game. You need real numbers.

At Wonderist, we’ve partnered with CareStack to integrate real-time ROI tracking. That means we can now say:

“We sent 75 leads. 32 scheduled. That’s $121,000 in production already—and rising.”

Not only can we track where your patients came from (Google Ads, SEO, web, etc.), but we can also drill into which channels are performing best and how to optimize further. This level of clarity is a game changer.


Dental implants represent one of the most significant growth opportunities in private practice today. But success doesn’t happen by chance—it happens by 

So if you want to win in implant marketing, remember:

—and don’t let them fall through the cracks.

 become one of the most powerful drivers of growth in your practice.

Wonderist Agency

Implant Marketing Doesn’t Have to Be Complicated—But It Does Have to Be Smart

The frustrating occurrence of claim denials continues to put enormous pressure on healthcare providers. For the most part, it presents to be a hefty investment for both the healthcare providers and the patients.

But here’s some good news: with the proper understanding of the strategic touchpoints of clean claims, your team can decrease the chance of a claim being rejected while ensuring faster turnover rates and profitability.

However, the real question is how to prevent claim denials in the first place. To answer this question, let’s explore the critical features, processes, and steps required for clean claims submission while taking care of the profitability of your practice.

 is defined as “a claim which has no defect, impropriety or special circumstance, including incomplete documentation that delays timely payment”.

Identify the provider and facility in order to verify, if necessary, the affiliation status.

Identify the patient and insurance plan subscriber.

Only be for covered services for an eligible individual within the insurance policy.

Substantiate the dental necessity and appropriateness of the service provided, if necessary.

Contain sufficient information to establish that prior authorisation was obtained if required.

Identify the service rendered using a generally accepted Methodology for coding procedures or services.

Include additional documentation based on services rendered as reasonably required by the plan.

Have providers who bill a dental plan within one year — or a stipulated period — after the date of service.

Choose the best practices to increase the Clean Claim Rate

A high Clean Claim Rate (CCR) is vital for the operational health and success of a dental practice. Therefore, the CCR is a crucial 

 metric that indicates the quality of claims-related data being collected and reported as a claim as it begins its journey from the provider to the clearinghouse and on to the payor.

CCR is the ratio of claims that pass all edits without requiring manual intervention to the total number of claims processed for billing.

However, it is important to remember that a 100 percent CCR may not be realistic, given that payor requirements are constantly changing and upstream errors and data quality issues are tough to overcome entirely. Therefore, with the right combination of people, processes and technology, practices can target and achieve higher CCR rates of up to 90 percent, thereby enabling tighter control over revenue and increasing the bottom line and competitiveness of the practice.

 can be defined as verifying the state of claims before submitting them to insurers. This ensures accuracy and completion while significantly increasing the chances of claims being accepted.

Two major reasons lead to the re-processing of claims — 

. While these terms are often used interchangeably, they are different and require distinct solutions.

Rejected claims These are claims that have come back due to missing or invalid information required for an insurance carrier to properly process a claim. A claim that has been rejected has not been entered into the payor’s adjudication system. From the perspective of the payer, that claim is non-existent.

Rejections happen at two touchpoints in the claim management workflow:

These rejections typically include payor-related information that the clearinghouse builds into edits to prevent claims from being passed on to the payor only to be rejected by the payor. For example, if a subscriber ID is required to have an alpha prefix and a provider submits a claim that is missing that prefix, the clearinghouse edits catch that error and return the claim as rejected.

These are commonly related to patient demographics and eligibility issues discovered when the claim reaches the payor. The most common patient-related rejections are also the most preventable. “Subscriber and Subscriber ID Mismatched” or “Not Found” are usually an indication that the patient was not eligible at the time of service or that there is a data-entry error in the patient’s demographics. These rejections can be prevented by solely making sure that eligibility is verified at the time of service. It’s all too common for practices to lose revenue on visits due to the failure of eligibility verification and then fall behind in reworking the rejected claims.

These are claims accepted by the payor but returned to the provider with either no payment or partial payment after adjudication. Denials must be either adjusted off, appealed, or reopened if the provider has a valid reason. A claim that has been processed and denied cannot be corrected and resubmitted as a rejection.

There are generally no appeal rights for claims that have been denied for delayed filing, so it is crucial to make sure that rejected claims are corrected and resubmitted as soon as possible.

How the fastest-growing practices improved their CCR (Clean Claim rate) with CareStack?

At CareStack, we are uniquely positioned to help fast-growing dental practices continuously improve their Clean Claim Rate (CCR). This is facilitated by -

A modern technology foundation that enables aggregating and analyzing data across all locations of a practice

A simple interface that prioritizes usability and accessibility to this data for all types of business users

Multiple layers of built-in claim-scrubbing logic cover provider setup, practice setup, payer setup, patient demographic and eligibility information, as well as documentation specific to services

Ability to create and customize workflows around lists and notes to enable users to communicate and collaborate efficiently across geographies and time zones


In the subsequent sections, we will explore the claim-scrubbing process and how claim-scrubbing is facilitated in CareStack.

How Claim-Scrubbing Is Facilitated in CareStack

When your practice is onboard the CareStack platform, your existing data — including the provider, patient, and insurance information — is migrated as-is. We have tied up with two of the largest clearinghouses in the United States to provide electronic claims, eligibility, and ERA services, and our customer support team members take you through any new credentialing and enrollment requirements if you are crossing over from another clearinghouse service. This ensures a smooth transition into our platform and eliminates any possibility of errors in setting up new providers or locations even before you start billing.

Immediately after data migration and credentialing, the application setup begins. In this phase, our customer support team works with the practice champion to ensure that the following entities are set up accurately in Practice Settings in CareStack:

Insurance carriers: name, address, insurance ID, and eligibility forms

Insurance plans: plan type, benefits coordination method, pre-auth requirements, and fee schedules

Providers: details include name, DEA, NPI, State License Number details

Billing codes: details include ADA billing codes, CMS billing codes, ICD 10 diagnostic codes, along with their associated expiry date, chart drawings, and sales tax Claims: details include default claim type and electronic attachment NEA rule setup

During the initial setup, the CareStack team ensures that the data associated with each billing entity

— including provider, payor, and plan — is accurately created so that at the time of billing, any rejection or denial due to wrong data is minimized.

CareStack's built-in features validate billing information at the point of care coordination itself. This ensures that the users are immediately informed about the possible impact of their actions on billing, thereby enabling decision-making as early as possible in the workflow. Some of these features in CareStack are

18-level rule hierarchy to accurately calculate fees during treatment completion

Visual cues for identifying manual changes in fees

Ability to re-estimate fees on change of insurance

Preset tooth and surface-level validations for each procedure code to ensure accurate

claims, Validating the expiry of procedure code based on the Date of Service, to eliminate accidental billing and check-out of expired codes

User prompting to validate the address of the patient before they leave the office.

In addition to the built-in validations, users can also set up their own rules in CareStack. This comes in the form of two features:

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